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Our subscription and audience management platform, Multipub, has been used by news media outlets since 1984. Over the course of our multi-year partnership, we have continued to develop our system, adding new functionality to better support publishers, like you.

Our robust circulation system handles print and digital products in one database, offering a 360° view of every subscriber. Use it to manage single-copy sales, carrier delivery, accounting, and more. Multipub was designed to integrate with websites, as well as other platforms, allowing media companies to create a best-of-breed solution that meets their unique needs. 


Features Designed to Power News Media Companies

  • Subscription Management
  • Renewal notices
  • Automatic renewals
  • Recurring billing
  • Installment billing
  • Grace issues
  • Automatic expire/suspend/cancel for non-response
  • Group subscriptions
  • Step up pricing


Fulfillment

  • Carrier delivery for home delivery
  • Route to automatically assign routes and carriers
  • Single copy and newsstand sales and delivery
  • Single copy returns
  • Print issue fulfillment
  • Email delivery
  • Dispatch re-sending damaged or missing issue
  • Integrate with Satori for address correction
  • Integration for NCOA updates
  • Export builder to export data in any format for any source for issues, invoices, renewals, and shipments
  • Unlimited number of delivery methods
  • Works for any frequency - daily, weekly, monthly, annually, or one-time


Accounting

  • Journal entries with mapping to your GL system
  • Line-item accounting
  • Earned revenue reporting
  • Deferred revenue reporting
  • Accounts receivable
  • General ledger report
  • Month-end processing
  • Revenue recovery system - retry credit cards, card updater service
  • Foreign currency with api integration for exchange rates
  • Sales tax calculation and reporting
  • Unlimited number of merchant accounts in one system (manage multiple business units)
  • All the major credit card processors, including support for multiple processors in one database
  • ACH payment processing
  • Integrates to GL systems via API or FTP transfer
  • Invoicing for individuals, groups, and agencies
  • Print one invoice or statement for individuals or groups
  • Carrier statements and payments


Marketing

  • Renewals
  • Step up pricing
  • Free trials
  • List management module for both in-bound and out-bound lists
  • Engagement tracking to see emails opened, clicked, bounced; articles read; search terms entered
  • Renewal reporting
  • Build promotions with products, prices, lists, premiums, and costs
  • P&L reporting on elements of promotions


CRM System

  • Create activities for renewal efforts and assign to telesales reps
  • Schedule calls, emails, and follow-up activities
  • Record an unlimited number of comments and notes
  • View all activity


Website

  • Paywall
  • Self-service subscriber management portal
  • New orders, renewal orders, and payments on invoices
  • Magic links from invoices/renewals pre-populate forms on website


Audit Module

  • Audit module for compliance with audit bureaus


General Functionality

  • User-defined screens
  • Query software to build your own reports/outputs
  • Reports available to print, download, .pdf, email, .csv, etc
  • Security system to manage which aspects of software are available to which users
  • Unlimited number of demographic fields available
  • Barcode/scan module for rapid data entry
  • Import tool to define import layouts for importing data of any type from any source
  • SendGrid integration for emailing invoices, renewals, issues, and notices
  • Scheduling software for scheduling jobs to run automatically at designated dates/times


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