Multipub is the subscription management and audience operations platform built for the specific complexity of professional publishing — handling the full lifecycle from order processing and digital access fulfillment through print distribution, renewal automation, circulation audits, and financial reporting. It is natively integrated with ePublishing’s Continuum DXP, meaning subscriber data, entitlements, and paywall decisions share a single system rather than syncing across separate platforms. For 40 years, Multipub has been the operational backbone for magazines, newspapers, university presses, and B2B trade media that need industrial-strength fulfillment without industrial-strength overhead.
Subscription Management,
Elevated.
Scaling a diversified media business requires more than a subscriber list — it requires a technical foundation built to automate high-stakes operations. From high-velocity digital access to industrial-strength print fulfillment and global accounting, your backend must be as agile as your editorial.
40+
Yearsof Trust
80+
Third-PartyIntegrations
1B+
Revenue FlowingThrough Platform
0
Gaps BetweenWeb & Print
ePublishing’s unified, AI-powered platform shattered our boundaries and harmonized our editorial, commerce, and audience data into a single engine. For anyone looking to modernize and own “what’s next,” ePublishing is the answer.
Publisher
Flexibility Without Compromise
The industry often seeks the “Best Subscription Management Platform” — but for publishers with complex needs, rigid software is a liability.
Multipub is that engine. For 40 years, we have been the trusted partner for magazines, newspapers, data providers, and university presses — automating the time-consuming, high-stakes operations that keep a media business running.
With thousands of configurable system settings and support for custom programming to address unique business requirements, Multipub adapts to your organization — not the other way around. We don’t just store data; we orchestrate the entire lifecycle of your audience.
- Subscription & circulation lifecycle, end-to-end
- High-velocity digital and print fulfillment
- Complex accounting across currencies & jurisdictions
- Audience intelligence and engagement scoring (available as a custom add-on)
- AAM (Alliance for Audited Media) audit compliance
- Events and conference fulfillment
- Carrier delivery and single-copy logistics
- Revenue recovery and payment processing
Tactical Fulfillment: Digital, Print, and Specialized Logistics
Multipub processes every product in your catalog — subscription-based, one-off, or metered — within a single system. Automation reduces errors; a unified database eliminates the fragmentation that holds media brands back.
- Mixed-Media Database: Digital and print products share a single source of truth for your entire audience.
- Site Licenses & Group Accounts: Enterprise content packages based on named users or IP address ranges.
- Automated Renewals: Increase retention by automating renewal flows and enabling recurring billing.
- Usage-Based Bundles: Flexible bundle models for metered and package-based publishing. Manage access entitlements and revenue attribution across all bundle components.
- Events & Products: Conference registrations, inventoried products, back issues, and missed issue shipping — all managed in the same environment as your subscription operations.
jurisdictions
Accounting That Is “Second to None”
Multipub provides the most robust subscription accounting capabilities on the market — designed to handle the intricate financial plumbing of global media across currencies, tax jurisdictions, and payment providers.
- Automated Revenue Recognition: Manage earned and deferred revenue with precision across currencies and tax jurisdictions.
- Shared Rate & Tax Tables: Centralized tables extend to your website storefront, enforcing consistent business logic everywhere.
- Secure Payment Processing: Tokenization with Stripe, Authorize.net, and PayPal — no sensitive card data stored locally.
- PCI-Compliant Refunds: Process refunds via secure tokens — no need to re-collect full card information.
- Revenue Recovery: Automatic credit card retries and card updater service minimize involuntary churn.
Turning Big Data Into Decisive Action
Multipub provides the reporting and analytics tools to turn your audience database into a strategic asset — from article-level engagement signals to full campaign P&L. Stop managing a list; start managing a business.
- Engagement Scoring: Article reads and search terms from your website feed Multipub to generate per-subscriber interest scores. Available as a custom add-on for qualifying publishers.
- SendGrid Integration: Distribute renewal notices, promotions, and invoices through SendGrid — directly from Multipub. Delivery tracking keeps your subscriber contact history complete.
- Database Rotation: Built-in tools to rotate your circulation and test campaigns against specific audience segments.
- Promotion P&L: Build promotions with products, prices, premiums, and track cost vs. performance in real time.
- Custom Query Engine: Build your own reports — output as PDF, CSV, or email on a schedule.
Specialized Operations and Unrivaled Customization
No two publishers operate identically. Multipub’s open architecture and custom programming capabilities ensure the platform molds to your business model — not a generic template of it.
- Custom Programming: For requirements outside standard parameters — we solve your most complex operational challenges.
- Single-Copy Sales Module: Track multiple locations and help carriers manage deliveries and returns for your wholesale accounts.
- Carrier Delivery System: Auto-assign routes, set customized driver incentive rates, manage your full delivery network.
- Open Integration Philosophy: 80+ third-party integrations across fulfillment, email, CRM, and advertising via industry-standard APIs.
- Audit Bureau Compliance: Full AAM (Alliance for Audited Media) audit support built into the core platform — not bolted on.
What Every Multipub Customer Gets
Regardless of publisher type, every Multipub customer runs on this industrial-strength foundation. These are not optional modules — they are the baseline.
Automated Renewals & Billing
Renewal notices, automatic renewals, recurring billing, installment plans, grace issues, and auto-expire on non-response.
Global Payments & Tax
Multi-currency with live exchange rates, sales tax calculation, all major processors, ACH, and unlimited merchant accounts.
Enable Self-Service
API for address updates, vacation stops, and card management — fully synced with the fulfillment engine in real time.
Magic Link Conversion Paths
Renewal email links pre-populate web forms with subscriber data, removing friction from the single highest-value action in publishing.
Advanced Reporting & Query
Custom query software, user-defined screens, and flexible output formats: PDF, CSV, email, or automated scheduled runs.
Unlimited Demographics
Unlimited user-defined demographic fields on the subscriber and order record. Flexible import tools accept any source format.
GL System Integration
Journal entries mapped to your GL via API or FTP. Earned/deferred revenue, A/R, and full month-end processing built in.
CRM & Activity Scheduling
Schedule calls, emails, follow-ups. Assign renewal activities to telesales reps. Unlimited notes and complete activity history.
SendGrid & Job Scheduler
Native SendGrid integration for invoices, renewals, and notices. Pre-schedule jobs once; run with a single click.
Built for Your Publisher Type
All publisher types run on the same industrial-strength foundation. Select your category to see the capabilities built specifically for your business model.
For decades, B2B publishers have relied on Multipub to manage subscriptions, enterprise accounts, and events from a single system — while gaining the audience intelligence needed to sell more advertising and subscriptions.
Group Subscriptions & Site Licenses
Enterprise accounts with content packages based on named users or IP ranges. Maintain common expiration dates across all members of a group or site license — with streamlined billing and management for your largest clients.
Full AAM (Alliance for Audited Media) audit module with qualification dates, sources, unlimited demographics, and all required compliance reporting — including USPS Statement of Ownership.
Article reads, email opens, and search terms feed per-subscriber interest scores — powering targeted upsell and ad sales intelligence. Available as a custom add-on for qualifying publishers.
Inbound and outbound list management module. Build, segment, and export audience lists for advertising sales and renewal campaigns.
Automated trial-to-paid conversion flows. Combine with step-up pricing to optimize your B2B acquisition funnel end to end.
Automatic credit card retries and card updater service minimize involuntary churn — critical for high-value B2B subscription revenue.
Multipub has powered news media operations since 1984. Our robust circulation system handles print and digital in one database — including the carrier delivery logistics that no other platform matches.
Full home delivery management: route auto-assignment, customized driver incentive rates, carrier statements and payments. Purpose-built for newspaper distribution.
Sales, returns, and delivery tracking for newsstand and single-copy products. Manage your largest wholesale accounts with full location-level visibility.
Automated address standardization and National Change of Address updates maximize print deliverability and dramatically reduce undeliverable mail.
Run multiple payment processors in a single database — ideal for news organizations managing multiple business units or regional editions under one roof.
AAM (Alliance for Audited Media) audit module with full compliance reporting and USPS Statement of Ownership. Manage paid and controlled circulation with the rigor print advertisers demand.
Email opens, clicks, article reads, and search terms per subscriber — the data foundation for intelligent digital-first renewal and ad sales strategies.
Flexibility is everything for data providers. Usage-based pricing, group subscriptions, multi-currency, complex bundle accounting, and external CRM integration are all native to Multipub — not bolted on.
Usage-Based & Metered Bundles
Implement metered access or content packages — journal bundles, article collections, or usage-based pricing models. Multipub manages subscriber access, bundle entitlements, and revenue attribution across all components.
Grant enterprise access by IP address range rather than named users — the standard model for large data intelligence subscriptions and SaaS publishers.
Assign a percentage of bundle revenue to each component product — critical for royalty calculations, accurate GL reporting, and promotion P&L analysis.
Royalty calculation and contributor payment processing, integrated with bundle attribution for per-title reporting. Available for publishers with royalty management requirements.
Connect Multipub to Salesforce and other external CRM platforms — essential for data providers with enterprise sales teams and complex opportunity pipelines.
Manage quotes, proforma orders, and prepay-required subscribers. Issue proforma invoices for procurement-driven enterprise clients and institutional buyers.
Understand reader engagement, craft precision offers, and drive renewals with the analytics platform that consumer magazine publishers have trusted for four decades.
Manage event attendee fulfillment alongside your subscriptions — using core Multipub functionality to register, track, and fulfill conference and event participants. Works seamlessly within your existing operational workflow.
Manage relationships with subscription agencies — invoicing, payments, and reconciliation for your largest volume sales channels in one place.
Bulk renewal operations for group and corporate accounts. Coordinate renewal campaigns efficiently across large subscriber cohorts.
Full AAM (Alliance for Audited Media) compliance with qualification dates, sources, demographics, galley reports, and audit projections — including USPS Statement of Ownership reporting. The deepest audit support available.
Newsstand and single-copy sales, returns, and delivery management. Track multiple retail locations for your largest wholesale accounts.
Analyze your audience by source codes, tracking codes, demographics, and financials. Build the right offer for the right subscriber at renewal time.
Multipub was refined in collaboration with leading university presses and journal publishers. From Hawaii to Liverpool, our platform manages the full complexity of academic publishing — OA, consortia, agencies, and all.
Entitlement tracking and access management for Open Access and hybrid publishing models. Multipub manages subscriber records, IP-based access, site licenses, and digital entitlements across your OA and print journal titles — the subscription infrastructure your hybrid model demands.
Store and manage consortium member accounts, subscriptions, IP address ranges, and institutional access arrangements. Handle volume and issue numbers natively — the data infrastructure your consortium agreements require.
Flexible subscription start models — calendar-year or rolling-date — critical for journal licensing aligned to institutional budget cycles.
Pick, pack, and ship for physical books and print journals. Full inventory management alongside digital subscription fulfillment in one system.
Native integrations with Atypon, Silverchair, Ingenta, Highwire, and Discover — the hosting and agency platforms your institution partners already use.
Proforma invoicing for procurement-driven institutional and library clients. Royalty calculation with per-bundle attribution is also available for publishers with contributor payment requirements.
Continuum + Multipub = Your Revenue Operating System
When you connect Multipub to the Continuum DXP, you shift from managing tools to managing a complete revenue engine — zero re-keying, zero data gaps, zero fragmentation.
Zero Re-Keying of Data
Online orders and registrations flow directly into Multipub for validation, eliminating manual entry and duplicate detection.
Subscriber Self-Service Portal
Audience portal syncs address changes, vacation stops, and card updates directly with the fulfillment engine — no staff required.
Pre-Filled Conversion Paths
Renewal emails link to pre-populated web forms — removing friction from the single highest-value action in publishing.
Paywall & Entitlement Intelligence
Multipub subscriber status drives real-time paywall decisions on your Continuum site — the access layer and fulfillment layer speak the same language.
CMS + DAM + Engagement Layer
↓ Orders & Registrations
↑ Subscriber Status & Entitlements
↓ Engagement Signals
↑ Paywall Decisions
Fulfillment + Accounting + Intelligence
The Backbone of Your Growth
Multipub was designed to integrate with your existing infrastructure, eliminating the fragmentation that holds media brands back. Whether you are rotating circulation, building a new database, or managing a 40-year archive, Multipub delivers the stability and scale needed for modern media.
Questions About Multipub
What is Multipub and what does it do?
Multipub is a subscription management and audience operations platform built specifically for media companies and publishers. It automates the full lifecycle of subscriber management — from initial order processing and digital access fulfillment through print distribution, renewal campaigns, circulation audits, and financial reporting. Unlike generic CRM or subscription billing tools, Multipub was designed for the specific complexity of media publishing operations, including BPA and AAM audit support, multi-product entitlements, and foreign currency handling. Publishers running Continuum DXP get native integration with zero data sync required.
How is Multipub different from a generic subscription billing platform?
Does Multipub integrate with our CMS or website?
Can Multipub handle both print and digital subscriptions?
Does Multipub support BPA and AAM circulation audits?
Multipub was built with audit compliance in mind from the start. The platform supports BPA Worldwide and AAM circulation audit reporting natively, including controlled and non-controlled circulation tracking, source-of-circulation qualification, and the detailed record-keeping that auditors require. Publishers can generate audit-ready reports directly from Multipub without manual data assembly or spreadsheet reconciliation — a significant operational advantage for trade and B2B media brands that depend on verified circulation for advertising rate integrity.
What size publisher is Multipub built for?
Stop Managing Disconnected Lists.
Start Managing Your Audience.
Let’s build your high-performance fulfillment engine together. A technical Multipub demo shows you exactly how the platform handles your specific operational requirements.